When a team member says they're not okay, most managers do one of five wrong things. Mitch Wallis, who has trained over 10,000 leaders across Microsoft, KPMG, and American Express, shares the five-step ELSA-B model and the single mindset shift that separates managers from leaders who actually change people's lives.
Most leaders attack habit change like a business problem: make a plan, take action, get results. But Dr. Abby Medcalf says that's exactly why it fails. Whether it's alcohol, sugar, or any high-stakes habit, lasting change doesn't start with what you do. It starts with getting radically honest about why you want to change.
Most workplaces wait for crisis before offering support. But what about the breakup, the demotion, the quiet "I don't know who I am anymore" phase? Nick Freud, founder of Fellow Humans, joins me to make the case that the most powerful support isn't clinical, it's human. And it belongs at work.
What if we treated psychological harm at work the same way we treat a fall hazard or faulty equipment? Australia is already doing it. ACTU Assistant Secretary Liam O'Brien joins Dr. Sally and Jørgen Gullestrup to unpack work-related suicide as a regulatory issue, not just a mental health one.
What if chasing profit is quietly burning out the people who make it possible? BuildWitt founder Aaron Witt joins Dr. Sally to explore how leaders who prioritize their own wellbeing and invest in relationships before the crisis hits build teams that are stronger, more resilient, and more profitable in the long run.
When a team member says they're not okay, most managers do one of five wrong things. Mitch Wallis, who has trained over 10,000 leaders across Microsoft, KPMG, and American Express, shares the five-step ELSA-B model and the single mindset shift that separates managers from leaders who actually change people's lives.
